Stable systems for sensitive applications – takeover and support of complex existing software for a defense agency

Stable systems for sensitive applications – takeover and support of complex existing software for a defense agency

When it comes to software solutions in defense, trust, stability, and diligence are crucial. A defense agency was faced with the task of re-tendering the operation of several central web applications. The aim was to provide professional support for the systems, minimize technical risks, and reliably plan future developments. Following a public tender, new direction GmbH was awarded the contract and took over responsibility for seven existing web applications.

The Problem

The challenge lay in the complexity of the system landscape: seven independent, mature web applications, developed over many years by different service providers, needed to be consolidated, maintained, and technically secured.

It was crucial for the authority that the transition be seamless – without disrupting ongoing operations. In addition to ensuring stability, existing security gaps had to be identified, technical documentation reviewed, and a structured approach for future changes established.

The Solution

The successful takeover was based on three key pillars: structured training, thorough code analysis, and sustainable quality assurance.

Careful familiarization and takeover

After winning the contract, new direction GmbH gradually took over responsibility for seven existing web applications. Within a short period of time, the company was fully familiarized with the technical and functional structure of the systems—including setting up the development and test environments and taking over the backlog items from the previous operator.

Comprehensive code review and security check

This was followed by a detailed review and evaluation of the existing code. The aim was to assess the quality of the implementations, identify potential vulnerabilities, and ensure long-term maintainability. At the same time, a vulnerability check was carried out to identify and remedy security-related risks at an early stage.

Technical stability and third-level support

During ongoing operations, new direction GmbH provides third-level support, ensuring fast response times for complex technical issues. Changes or new requirements are implemented according to a clearly defined process – documented, tested, and executed with stability and security in mind.

Added value

By taking over these systems, the authority has gained a reliable partner who not only ensures the stability of ongoing operations but also creates the technical basis for future developments. Structured analysis, consistent security checks, and a sustainable support approach have helped build trust and ensure the continuity of sensitive applications.

This project shows how new direction GmbH takes responsibility for existing, complex software landscapes—securely, structurally, and in partnership.

At new direction GmbH, we implement such and similar solutions quickly and reliably. If you have any questions or specific concerns, please feel free to contact us directly

Contact

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new direction GmbH
Hauptstraße 7
86356 Neusäß
Germany

Tel.: +49 (0)821 54370-00
Fax: +49 (0)821 54370-20

info@newdirection.de
new direction GmbH Neusäß,
Zweigniederlassung St. Gallen
Langackerstrasse 8
9010 St. Gallen
Switzerland

Tel.: +41 (0)71 45522-57